Re: packagemaker update problems
Re: packagemaker update problems
- Subject: Re: packagemaker update problems
- From: Stéphane Sudre <email@hidden>
- Date: Fri, 7 Sep 2007 23:14:33 +0200
On vendredi, septembre 7, 2007, at 01:35 PM, Robert Carroll wrote:
HI,
I'm new to this list, so please excuse me if this has been previously
covered.
I am using packagemaker built installers for both the full install and
the updates for my software.
So far, the installer works as expected on all client machines (with a
couple of minor exceptions). The updater
on the other hand, fails on about 25% of user's machines.
That is, the updater process appears to work and exits correctly, but
the updated app usually has lost
the user's authorization, or just will not run at all.
The updater is set up to replace the app file in the MacOS folder of
the client's currently installed version.
It shouldn't touch any other files in the same package (ie. resource
files or the encrypted registration info) and doesn't not
replace or change anything elsewhere on the computer.
Is this a known issue? Is there a safer and more reliable way to
accomplish this kind of update?
Regarding the permissions issues:
- Which authorization are you requiring?
- Do you use a default location that is not '/'?
- Which OS version is the update run on when it does not work?
Regarding the "does not runt at all" issue:
- Do you take into account the fact that the application may have been
moved by the customer?
- Do you use a Locator to look for the location of the application?
- Do you use Resource Fork for resources in your application? If so, do
you split fork when you're creating the packages?
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