RE: Is the installer log file saved anywhere?
RE: Is the installer log file saved anywhere?
- Subject: RE: Is the installer log file saved anywhere?
- From: "Glover,David" <email@hidden>
- Date: Fri, 18 Sep 2009 13:35:13 +0100
- Thread-topic: Is the installer log file saved anywhere?
/private/var/log/install.log (this is opened in Console).
Or open Console, click Show Log List, expand LOG FILES and then /var/log
and install.log is there too.
-----Original Message-----
From:
installer-dev-bounces+david.glover=email@hidden
[mailto:installer-dev-bounces+david.glover=email@hidden
le.com] On Behalf Of Ben Staveley-Taylor
Sent: 18 September 2009 11:04
To: email@hidden
Subject: Is the installer log file saved anywhere?
Is the installer log automatically saved anywhere? If not, is there a
common
way that people do this? It seems like a pretty standard thing to want
to do
with an installer.
I put quite a bit of diagnostic info in the log in case things go wrong
on
unanticipated system configurations. I would like to be able to tell
customers to send in their log file. I've looked in /Library/Receipts,
/Library/Logs, ~/Library/Logs and /var/log which seems to contain some
Apple
logs. There are some installation logs to be found, but not mine.
I know the user can save the log manually before they quit the
installer,
but be honest, no user is going to do that proactively and they may well
have deleted the installer and be unable to re-run it later on to get
the
diagnostics.
Thanks for any info,
Ben Staveley-Taylor
Oracle
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