Re: What causes this message?
Re: What causes this message?
- Subject: Re: What causes this message?
- From: Bill Coderre <email@hidden>
- Date: Thu, 15 Jul 2010 12:15:49 -0700
On Jul 15, 2010, at 11:39 AM, email@hidden wrote:
> "The installer could not install some files in "/Applications". Contact the software manufacturer for assistance."
It means the package has an error. More specific information is in the installation log.
If installer is still running, hit CMD-L to show log, CMD-3 to show all details, and then look at the log. If installer is no longer running, the log as at /var/log/install.log, but that file is probably huge. Note that logs get "turned over" so if it's been a while, the specific logging might be in a zipped up log file nearby.
Most errors are pretty straightforward.
If you get an error that says something about difficulties reading the archive or the BOM, that means that the actual compressed archive or its accompanying metadata file are malformed, most likely because someone downloaded the installer from a server and the copy contained errors. (Rare.)
If you are making your own archive and BOM, your methods might be incorrect. It's also possible that they are technically correct, but you're installing on an older version of Mac OS that can't figure them out.
The other likely culprit in this case is that for whatever reason, Installer cannot write to /Applications. Two likely cases:
1) Your installer is not asking for root authorization, and therefore is running as the logged-in user. (Likely)
2) Installer is running as root, but /Applications is not writeable by root. (Very unusual; not sure if possible)
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