Re: Black results from Aperture plugin
Re: Black results from Aperture plugin
- Subject: Re: Black results from Aperture plugin
- From: Darrin Cardani <email@hidden>
- Date: Thu, 16 Jun 2011 09:10:32 -0700
On Jun 16, 2011, at 12:50 AM, Jim Tierney wrote:
> Both of our Aperture plugins are, on a few customer's systems, returning a
> solid black image. We've been unable to reproduce it on any of our systems
> so we're stumped. One of the plugins mostly seems to do it on non-English
> systems. Weird. (yeah, I tried switching our test machines to German for a
> day or two, but still couldn't reproduce it)
>
> Has anyone had similar problems? Any ideas? The plugin seems to work fine,
> previews the results within the plugin fine, but the image it kicks back out
> to Aperture is black.
Jim,
Is anything written to their console that might help give us a clue? Also, do they have Final Cut Studio installed in addition to Aperture? There have been some issues with the PluginManager.framework in the past when both are installed.
Darrin
--
Darrin Cardani
email@hidden
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Pro-apps-dev mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden