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Re: [Rockies-Edu] VPP Error and supervised question
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Re: [Rockies-Edu] VPP Error and supervised question

  • Subject: Re: [Rockies-Edu] VPP Error and supervised question
  • From: Cathrine Butler-Olimb <email@hidden>
  • Date: Tue, 12 Nov 2013 09:00:30 -0700
Hi Kelly, you need to contact Apple to get a new profile created for all your students that updated to iOS7, this will resupervise the devise again, without you wiping it (if you supervise the device yourself, you will wipe it). I just got my new profile from Apple last week, and most of my devices are now supervised again

Cat

Cathrine Butler-Olimb
District Technology Coordinator
Manitou Springs School District

Office Phone: 719 685 2012
Cell Phone:    719 244 8891


On Tue, Nov 12, 2013 at 8:12 AM, Kelly S. Nickell <email@hidden> wrote:
First of all, when iOS7 came out, one class updated their OS manually, since Apple didn't ask for a password.  When I hook them up to Configurator again (it has been over a month since the teacher asked for a new app), will all of their documents be deleted when I go to 'supervise' them again, since they are not unsupervised?  If so,  Apple needs to fix this.


When logging on to the VPP using Chrome on a Dell running Windows XP, I now get this message:

Your request produced an error.
[newNullResponse]

I used to always log in from this computer.  Any ideas why I can't now?


Kelly Nickell
Tollgate Elementary

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 >[Rockies-Edu] VPP Error and supervised question (From: "Kelly S. Nickell" <email@hidden>)

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