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Re: [Rockies-Edu] PRoblems with Configurator
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Re: [Rockies-Edu] PRoblems with Configurator

  • Subject: Re: [Rockies-Edu] PRoblems with Configurator
  • From: Nancy McPolin_technology <email@hidden>
  • Date: Tue, 07 Jan 2014 13:05:59 -0700
I was elated when the update for Apple Configurator was released, but the past two days I have been purchasing VPP Codes and importing them into Apple Configurator and they all have caution signs on them and you cannot do anything with them.  I thought that it was only happening on the newly purchased apps, but this afternoon I am also seeing the same thing on previously purchased apps in Apple Configurator.  Anyone else in the group seeing this same issue?

Nancy


On Tue, Nov 19, 2013 at 7:46 AM, Kelly S. Nickell <email@hidden> wrote:

I emailed last week about Configurator wiping our devices.  That is ongoing, and I talked to Apple support for one hour yesterday.  They have no idea why this is happening. 

 

I have tried both supervised and unsupervised devices.  These devices had 7.0.3 on them.  When I try not to update via Configurator, an error box appears saying something like I cannot enter recovery mode as it is set to never update.  If I update to 7.0.4, it erases everything.  So I am still stuck and unable to add apps without deleting all the students’ work.  Under preferences the box ‘automatically refresh’ is unchecked. 

 

I updated one iPad manually to 7.0.4, connected it to Configurator, and it still ‘added’ 7.0.4 again and erased all student work.

 

Last Tuesday, before 7.0.4 came out, I successfully added apps to some iPads via  Configurator. 

 

Has anyone else experienced this?  Has anyone added apps with Configurator since Thursday afternoon? 

 

Kelly Nickell

 

 

 

 

 

Kelly Nickell

Technology Teacher

Tollgate Elementary School of Expeditionary Learning

 


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Nancy McPolin

Please note my new email address
email@hidden

Barratt
Forbes
Greenwood
Shelley

"In order to succeed, your desire for success should be greater than your fear of failure."

~Bill Cosby~

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