Re: [Rockies-Edu] Congfigurator Error
Re: [Rockies-Edu] Congfigurator Error
- Subject: Re: [Rockies-Edu] Congfigurator Error
- From: "Michael T. Scott" <email@hidden>
- Date: Thu, 13 Mar 2014 14:29:49 -0600
Hi Joel,
Sounds like those devices have the app installaytion disabled. Make sure you are running Configurator 1.5, and give a call here:
Enterprise support: 1-866-752-7753
Those folks at AppleCare can walk you through the solution.
Thanks, and please let us know how it goes!
-Mike
Michael Scott, Systems Engineer
Apple Education
Apple Inc.
(720) 346-3871
www.apple.com/education
On Mar 13, 2014, at 12:21 PM, Solomon, Joel R <email@hidden> wrote:
> Greetings,
>
> I¹m having more trouble syncing my iPads with Configurator. I¹m now
> getting ³Unable to update² errors when trying to install apps. This
> happens on SOME iPads, not all. The ³more info² shows
>
> Description: Installation of apps is prohibited by a policy on the device
> Code: -402653033
> Domain: com.apple.mdk.amderror
>
> Any ideas? Is there something in the profile I created that I forgot to
> address?
>
> Thanks,
> Joel
>
> Joel Solomon
> Technology Specialist
> Village East Elementary
> 720-747-2040
> 303-514-4860 (cell)
> Email: email@hidden
>
>
> "The real voyage of discovery consists not in seeking new landscapes, but
> in having new eyes." - Marcel Proust
>
>
>
>
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