Re: [Rockies-Edu] Apple Configurator and Restoring Backups
Re: [Rockies-Edu] Apple Configurator and Restoring Backups
- Subject: Re: [Rockies-Edu] Apple Configurator and Restoring Backups
- From: "Solomon, Joel R" <email@hidden>
- Date: Tue, 30 Sep 2014 17:58:18 +0000
- Thread-topic: [Rockies-Edu] Apple Configurator and Restoring Backups
I did, too. But after I downloaded it I tried to point Configurator to the
file to sync, it returned with an error message.
Joel Solomon
Technology Specialist
Village East Elementary
720-747-2040
303-514-4860 (cell)
Email: email@hidden
"The real voyage of discovery consists not in seeking new landscapes, but
in having new eyes." - Marcel Proust
On 9/30/14, 11:52 AM, "Holly Miller" <email@hidden> wrote:
>I downloaded the 7.1.2 from a third party site today.
>
>
>Thanks,
>Holly Miller
>Instructional Technology Specialist
>970.665.7620 Desk
>Garfield Re-2 School District
>Rifle, CO 81650
>www.garfieldre2.org
>
>
>
>
>email@hidden writes:
>>I’m having the same issues. The problems with our setup is that as soon
>>as our iPad 2’s are connected via Configurator, it automatically wants
>>to update to iOS 8, even when “never restore from backup” is selected.
>>There was a fix posted last
>>week that we could download an .ispw file from 7.1.2, but this is no
>>longer a solution according to Enterprise Support since all older
>>versions have been removed from Apple Servers. Now I’m forced to update
>>to iOS 8 even though it causes slow
>>performance on these older iPads.
>>
>>
>>Does anyone have a solution?
>>
>>
>>Thanks,
>>Joel
>>
>>
>>
>>
>>
>>Joel Solomon
>>Technology Specialist
>>Village East Elementary
>>720-747-2040
>>303-514-4860 (cell)
>>Email: email@hidden
>>
>>
>>
>>
>>"The real voyage of discovery consists not in seeking new landscapes,
>>but in having new eyes." - Marcel Proust
>>
>>
>>
>>
>>
>>From: <Griffith>, Benjamin <[ mailto:email@hidden
>>]email@hidden>
>>Reply-To: "[ mailto:email@hidden
>>]email@hidden" <[ mailto:email@hidden
>>]email@hidden>
>>Date: Tuesday, September 30, 2014 at 11:16 AM
>>To: "[ mailto:email@hidden ]email@hidden"
>><[ mailto:email@hidden ]email@hidden>
>>Subject: [Rockies-Edu] Apple Configurator and Restoring Backups
>>
>>
>>
>>
>>
>>
>>Gang,
>>
>>I hope I’m not putting something out there that is totally obvious – but
>>I’m kinda stumped and a little frustrated.
>>
>>For the past 2 years I’ve been managing carts of 20-25 iPad2s for my
>>school. We are doing the shared cart model, so they are all supervised
>>and managed using Apple Configurator.
>>
>>The yearly routine was:
>>1. Setup one iPad (apps, passwords, profiles, etc).
>>2. Backup (using Apple Configurator) that iPad.
>>3. � Connect all other iPads from the cart.
>>4. Restore the backup to all of the iPads.
>>5. Turn each on and enter the AppleID password (annoying to have
>>to touch each iPad – but at least it was just one thing).
>>
>>When I was done, I would have 20 iPads with matching apps and layouts
>>and so on. Even still – all of them would prompt me for the AppleID
>>password. If I entered it on each device, they would be happy and stop
>>prompting. Good for teachers and students
>>to not be bothered with that.
>>
>>Now – things are quite different.
>>
>>1. Setup one iPad (apps, passwords, profiles, etc).
>>2. Backup (using Apple Configurator) that iPad.
>>3. Connect all other iPads from the cart.
>>4. Restore the backup to all of the iPads.
>>5. Re-do the restore since 20 out of 20 fail (backup is encrypted
>>error)
>>6. Turn them on and notice that they are all at the ‘Hello’ white
>>setup screen.
>>7. Have to do wireless, AppleID, location services, etc on each
>>iPad. (even though the master iPad had it all done and all iPads are
>>supervised already)
>>8. When done, notice that the apps are not laid out using the same
>>folders/organization that the ‘master’ iPad had.
>>9. Re-connect them all and do it all over again, and again, and
>>again until somehow through luck and some random sequence of clicking
>>you get all 20 to look the same.
>>
>>I’m feeling pretty frustrated that this mass management tool is causing
>>me such headaches. I used have to touch each iPad when it was done (to
>>enter AppleID password) – and now I have 5 more steps on each one. They
>>don’t wake up ready to use.
>>
>>What am I doing wrong? Why is a restored iPad so hands on still, even
>>though the master iPad was done being configured? Why does
>>AppleConfigurator report a successful restore, but then the iPads (even
>>though they have the same apps on them) don’t have
>>the pre-set app organization with folders and screens, etc.
>>
>>Thanks for any advice you can share with me.
>>
>> --Ben--
>>
>>--
>>Ben Griffith
>>[ mailto:email@hidden ]email@hidden
>>William Roberts E-8
>>Denver Public Schools
>>720.424.2659
>>
>>
>>
>
>
>
>
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>Sent from Garfield School District RE-2
>
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