session timeouts
session timeouts
- Subject: session timeouts
- From: email@hidden
- Date: Tue, 12 Sep 2006 12:03:00 -0700
I just placed an order with the Apple Store (new iPods, woohoo! :)
and had an experience I want to make sure *does not happen* to anyone
in the sites I plan to build using WO.
The site is loading slowly (understandable on a day like today) so I
would click, then go off to do something else while the page loaded.
This meant it took me a while to get the items in my shopping cart.
I then went to checkout, and in the middle of entering my payment
info my session timed out. Aieee! Thankfully the items were still
in my cart so I didn't have to start *all* over, but still in my
opinion that is an unacceptable behavior of the site.
I know that it is possible to set the session timeout to a very large
number so the user is unlikely to ever see a session time out. Is it
also possible to change it dynamically, so that once the user starts
to check out they will never see a timeout message? Is there a
typical/recommended way of handling this, so the user is not unduly
inconvenienced by timeouts?
thanks,
janine
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