Re: Possible Request Handler Issue
Re: Possible Request Handler Issue
- Subject: Re: Possible Request Handler Issue
- From: Robin Smith <email@hidden>
- Date: Thu, 25 Jun 2009 09:59:37 +0100
Its all browsers although firefox seems to be worse off than the others. Since my
first post the problem has now been observed in ERXLongResponsePage too. The
perform action completes but then gets stuck and never returns the pageForResult.
Although i can reproduce the error in production its not consistent and even more
annoying is that the error doesn't exist on our development server. (Which does make
it look like an apache problem)
I'm going switch on all the extra logging that kieran recommends and watch the logs roll past
Thanks
2009/6/24 Chuck Hill
<email@hidden>
On Jun 24, 2009, at 4:56 AM, Robin Smith wrote:
Hi All,
We have suddenly developed an issue in our production enviroment and we
have no idea where to start debugging.
Symptoms-
When using the app and you click a link or button the request seems
to just stall, the
browser progress bar shows that its doing something but the page never
moves on. If i click the link or button again it completes straight away
with no problems.
All browsers? Just Safari? I have seen this on Safari, but only for file uploads. The request never gets to the WO app.
We are not sure if its an apache problem or maybe request handler problem.
Does anybody have advice on where i should start?
WO 5.3 on Tiger server
Wonder Revision 9482
My guess would be a browser / network / apache problem. If it was the app, the second click would not process straight away. Start by checking the Apache logs to see if the request even arrives at your server. If is does, check the app logs (you do have good logging, right?), to see if it gets there.
Chuck
--
Chuck Hill Senior Consultant / VP Development
Practical WebObjects - for developers who want to increase their overall knowledge of WebObjects or who are trying to solve specific problems.
http://www.global-village.net/products/practical_webobjects
--
Robin Smith
Software and Infrastructure Engineer BEng (Hons) MBCS
Click Travel Ltd
www.clicktravel.comFor companies on the move
*** Click Travel has been awarded the best "Business Travel Management
Company 2009" at the Business Travel World Awards ***
Read more about our award here:
http://www.clicktravel.com/wordpress/?p=484
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