Re: Bug Reporting request
Re: Bug Reporting request
- Subject: Re: Bug Reporting request
- From: Jeffrey Oleander <email@hidden>
- Date: Sun, 24 Jun 2007 13:34:24 -0700 (PDT)
> David Alger <email@hidden> wrote:
>> On 2007 Jun 22, at 15:06, Laurence Harris wrote:
>>> On 2007 Jun 22, at 15:24, Greg Guerin wrote:
>>>> Laurence Harris wrote:
>>>> I've filed bugs against Interface Builder, Finder...
>> Here's what I have to do to file something in Radar:
>>
>> 1. Launch or bring Safari to the front.
>>
>> 2. Click the RadarWeb link in my bookmarks bar.
Fish around to find it.
>> 3. Safari fills in my name and password, so I click the
>> button to log in.
I never use auto-fill because I don't trust the security,
so type them in.
>> 4. I click the New Problem thing at the top. (What is
>> that, anyway? It looks like a list header, but there's
no list.)
>> 5. Once I'm on the page I have to select a product and
>> ideally supply a version.
So, go back to the product and do the About to get the
version info. Try to copy and paste. If it's on more than
one line, open a TextEdit window to paste it into and edit
it into one line, then copy and paste it again.
If it doesn't let me copy and paste, then flip back and
forth, carefully typing. Flip flip flip flip. Unless I can
get the about box over into a corner of the display where
it won't be obscured.
>> 6. Fill in title and description.
>> 7. If it's a bug report, I have to click a button and
>> select my current system profile.
>> Wouldn't it be great if we everything except (6) could
>> be done by one command in the relevant application?
And handy buttons or a way to select from a limited list
for "include the whatzit log" or a way to tell it "include
the last 500 lines of the whozit log" (because it may not
be in immediate human memory what the name of the
appropriate log is or where it is or what combination of
windows and menus and sliders I need to manipulate to get
to it, or what obscure directory the log file may be socked
away in).
Hmmm, something a tiny bit more like what Safari does when
it crashes, except that even that should make better use of
information about, e.g. the last 2 URLs, because by the
time the dialog comes up I've forgotten exactly where I was
before I realized the spinning beach-ball was due to a
crash and not merely taking a while to transfer the
elements of a web page.
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