Re: Xcode debugger quality
Re: Xcode debugger quality
- Subject: Re: Xcode debugger quality
- From: Jeffrey Oleander <email@hidden>
- Date: Thu, 1 May 2008 13:36:11 -0700 (PDT)
> Jeff LaMarche <email@hidden> wrote:
>> On 2008 May 1, at 12:19, Daniel Lord wrote:
>> So if these bugs are significant, there are likely
>> others experiencing them and reporting them.
>> I can't imagine Adobe or the Final Cut team,
>> for instance, suffering in silence if there are
>> significant problems. Nonetheless, it is
>> better to have duplicate bugs filed than
>> none at all. And since one cannot search
>> other people's submissions, duplication is
>> inevitable.
> Yep, this is true. But (and excuse the
> chauvinistic metaphor here, but....) there's
> also the possibility of "cute girl syndrome"...
> you know, the cute girl who doesn't get
> asked to the prom because everybody
> assumes that someone else has already
> asked her?
> I'd also venture a guess that Apple also
> uses the quantity of dupes as a metric to
> help prioritize what to fix. I used to work
> as a troubleshooter at fairly large software
> company, and we used two basic measures
> - the defect severity and the number of
> dupes - to determine which reported
> defects to fix first. So, just because
> there might already be a bug report
> doesn't necessarily mean there's
> no value in opening one.
More important, you'll report the bug from
your POV, and give a little different info
about it, which may let the developers see
a way to correct it that was not obvious from
the other bug reports that turn out to have
hinged on the same, precise issue. That's a
good reason to scrounge all the info you can
about the bug (or feature request) and include
it in your reports. You never know what tiny
bit of it that's obvious to you will not have
been obvious to the developers until they see
your report.
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