On 25 mai 2011, at 08:57, Diana Kirtley wrote:
I'll remind myself to know the answer to a question before I ask it! Thanks again Chrstian. Extraordiarily helpful.
Diana
Diana,
This remark of yours shows that you didn't read Christian's suggestion, or at least completely missed the point.
The main idea is: asking questions on a list or a forum means that you ask other people to spend their time to help you - for free. And since you expect those people to be more knowledgeable than you, it's reasonable to expect their time to be valuable
too.
With this in mind, those people will find it extremely rude when somebody comes and request they spend their time (again: for free), while not be willing to invest their own time upfront to investigate their issue.
The message you sent is : I am too lazy to educate myself and search on my own, do my homework in my place.
No wonder people are annoyed.
Now everybody is ready to understand that was not your intent to convey this impression, even if your did. But not if you climb on your high horse.
Research your issue before you ask. Research a list charter and netiquette before you post.
Jean-Denis
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