| But on the other end of things, (and I have been in the exact same situation as Joar but in another company when it happened), replying from an Apple account could be construed as "your response is the official Apple policy on the matter", which could open up other sensitive issues.
Hell, I was asked by management to NOT use the corporate email and then not to use my personal mail.
In fact, we had another guy in tech support from Macromedia, who was super knowledgeable but ended up spinning everything in a "it's not Macromedia's fault" sort of way which obviously appeared as spin doctoring.
But management wanted it that way.
It's a touchy subject, when you care about the users that use your product and about the quality of the product, but since you work for the company who makes it, you can't be 100% open.
I'm still ticked about Xcode and and the latest point iOS release no longer supporting last year's OS (Snow Leopard) (Oh, COME ON people, just support it dammit), the pulling of dist releases, etc, etc, but I'd rather have Joar (and presumably others in stealth mode) here than not at all.
Oh, and guys, 4.2 rapidly loses track of the GUI state when multiple projects are open, one is running and you quit the iOS Simulator. Command keys lose their focus on the frontmost window for command r, command period and command w. You'd think that the GUI would be able to handle stuff like that. In any case, even if a fix is offered, I'm never going to see it since Snow Leopard isn't supported anymore, even if it is the reported 12 lines of code to do it.
Does Apple have to push Lion sales that badly that we can't have Snow Leopard support for iOS 5.1? I mean really. On Mar 22, 2012, at 12:48 PM, George Toledo wrote: Replying from personal email in the context of an Apple developer app getting blasted for lack of quality or bugs could be considered to be indicative of a lack of thought and professionalism. If you're someone who has been irked by some of these bugs, when you see devs replying from personal emails about fixing Xcode, it evokes all kinds of feelings of "no wonder this is so flaky."
Sorry, I know that sounds harsh, and it's just my opinion, you have every right to yours. I'm not commenting on prior helpfulness, or who does or doesn't deserve flak about Xcode and other Apple software in general.
-gt
On Mar 22, 2012, at 12:16 PM, Jean-Denis MUYS wrote:
Joar is from Apple. He is actually very helpful on this list, helping as best he can, while taking all the flak he doesn't personally deserve.
JD
On 22 mars 2012, at 16:37, George Toledo wrote:
"We"? You and the rest of joar.com?
Seriously though, it seems like a reply like this should come from an apple addy.
-gt
Date: March 22, 2012 4:33:52 AM EDT
Subject: Re: Xcode 4.3.2 – Unable to download updated
Command Line Tools
We're looking into this issue. Please stay tuned.
Joar
On 22 mar 2012, at 01:19, Daniel Vollmer wrote:
Good day,
Xcode 4.3.2 was released on the Mac AppStore today (and I was pleasantly surprised at the small download), but I cannot update the Command Line Tools (I have a valid Developer-Account, but no paid iOS / Mac SDK membership).
The error message is:
"<account-email> does not have access to Command Line Tools.
Contact Apple Developer Support to resolve account access issues."
So, if anyone in power could fix this and make sure the access rights are set correctly before the public release, that'd be much appreciated.
Daniel.
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Xcode-users mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden
Do not post admin requests to the list. They will be ignored.
Xcode-users mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden
- Alex Zavatone
|