Re: OS X Crash Log Symbolication
Re: OS X Crash Log Symbolication
- Subject: Re: OS X Crash Log Symbolication
- From: Wim Lewis <email@hidden>
- Date: Wed, 10 Jul 2013 13:16:48 -0700
On 10 Jul 2013, at 12:35 PM, Mark Bernstein wrote:
> How, precisely, should I handle crash logs submitted, say, by remote testers?
>
> A poster on Stack Overflow reports that:
>
>> I broke down and used one of my support credits with Apple to try and get to the bottom of this.
>> The bottom line is quite simple. As of now (Xcode 4.6), OS X crash logs cannot be imported into Xcode. Only iOS ones.
>
> <http://stackoverflow.com/questions/12119183/xcode-not-importing-crash-log/15671565#15671565>
>
> Yet it seems unlikely that people could handle customer support for long without being able to understand crash logs.
We have some scripts to parse the crash logs, find the build UUIDs and load addresses, find the relevant .dSYMs in our archives, and symbolicate everything using 'atos'. It's not too hard to do by hand, though of course if you have more than a few crash logs to deal with it's easier to automate it.
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