On 27 Oct 2014, at 19:04, sqwarqDev <email@hidden> wrote:
On 27 Oct 2014, at 18:59, Shane Stanley <email@hidden> wrote:
I'd be interested to hear; I just got rid of it.
Thanks for confirming, Shane.
I've sent in a Support request to Dropbox, too, so if I get any joy out of that (they say responses may take 3 working days), I'll post that here.
A couple of follow ups on this. First, here's the reply I got from Dropbox support, an object lesson in why you should never do automated customer service messages:
Thanks for writing in. While we'd love to answer every question we get, we unfortunately can't respond to your inquiry due to a large volume of support requests.
My purely speculative guess is they just don't even look at support requests for people on 'free accounts'. Either way, this kind of poor customer treatement means I've happily followed Shane's example and dumped the whole app. I'm slowly moving my publicly shared content over to Amazon's S3 and am in the process of dumping their web service, too.
Second, though I haven't tried it, I did discover this possible solution if you're having the same problem but not willing to give up Dropbox, which is basically to uninstall the Helper tools and the plugin. I don't know how reliable this is, and I suspect they'll soon reappear once Db roll-out an update, but if you're interested have a look here:
Best
Phil
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