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Re: Apple Help and remote help content?
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Re: Apple Help and remote help content?


  • Subject: Re: Apple Help and remote help content?
  • From: Phil <email@hidden>
  • Date: Sun, 13 Jan 2008 21:49:26 -0500

Matt,

Thanks for the pointers both to the apple-help list as well as the thread. If I can't find the answers I need have been already answered, I'll repost my question on that list.

Phil

On Jan 12, 2008, at 11:04 PM, Matt Neuburg wrote:

On Mon, 7 Jan 2008 18:00:00 -0500, Phil <email@hidden> said:
I've gotten the basic help system working locally (i.e. I can open my
applications help, browse the various pages I've created, etc... all
the expected functionality is there) but can't seem to figure out what
I've done wrong when I attempt to go with a network-based help
system. I believe I've followed the correct sequence of steps:


1) Open Help Indexer->Preferences
2) Enable 'Use remote root for missing files and updates'
3) Enable 'Prefer network files to local files'
4) Enter the URL to the top level help directory on the server
5) Reindex my content
6) Rebuild the app
7) FTP the 'updated' content up to the server (right now it's just the
same files with some text indicating 'this is from the server' in my
top-level help page)


The problem I'm having is that the help system isn't checking with the
server (it did the first time I tried it but I had some settings
problems which have since been corrected) so the local content is
always being used... are there any debugging/logging techniques to
finding out what the help system thinks is going on and/or wrong? One
thing I'm thinking since it attempted to check the first time: are
there any default caching/timeout settings that would cause this
behavior that I could change and/or disable while testing this out?
(I haven't set anything in my pages so they are fairly vanilla HTML
right now)

Good thread over in the better list on this topic:

http://lists.apple.com/archives/apple-help-authoring/2004/May/msg00018.html

m.

--
matt neuburg, phd = email@hidden, <http://www.tidbits.com/matt/>
A fool + a tool + an autorelease pool = cool!
One of the 2007 MacTech Top 25: <http://tinyurl.com/2rh4pf>
AppleScript: the Definitive Guide - Second Edition!
<http://www.amazon.com/gp/product/0596102119>




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References: 
 >Re: Apple Help and remote help content? (From: Matt Neuburg <email@hidden>)

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