RE: Problems with Best DE.
RE: Problems with Best DE.
- Subject: RE: Problems with Best DE.
- From: Martin Hinkämper <email@hidden>
- Date: Mon, 4 Mar 2002 09:34:36 +0100
Just to keep everyone updated: That issue is solved.
If anyone else has an issue regarding Best Designer Edition
feel free to contact me directly anytime.
Best regards
Martin Hinkaemper
Product Manager
Best GmbH
Tel:+49-(0)2151-7627-100
Mevissenstr. 65
Fax:+49-(0)2151-7627-200
47803 Krefeld
mailto:email@hidden
Germany www.bestcolor.com
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-----Original Message-----
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From: Thomas Holm / Pixl [mailto:email@hidden]
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Sent: Friday, March 01, 2002 1:04 PM
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To: colorsync list
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Subject: Problems with Best DE.
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I've run into a problem with a Best DE 2.0 RIP attached to an
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Epson 5000 at
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a client site, that I can't figure out:
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It is not related to the printer or separate applications as
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we can print
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very nicely to the Epson driver, and we see the same
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behaviour whether we
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print from Quark 4.11 or Photoshop 5.5 or 6.
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The Rip seems to just stop laying down ink on certain parts
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of the paper,
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either across the entire print area, or only on certain
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segments ion either
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side. The result are certain areas that are seriously
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discoloured (some even
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white). The colour in general is awful, and I can't build a
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custom profile
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for the Rip due to the above mentioned problems. The canned
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profiles are
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awful too (on this machine).
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The RIP was previously running on 1.01, but suddenly it just
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wouldn't start
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due to an "error nr. 2". We upgraded the Rip to 2.0, and for
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a day it worked
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fine although the colour were different from the previous RIP
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with both
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canned and custom profiles. Then it started printing overly
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dark images with
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the above mentioned problems.
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I've trashed the prefs, reinstalled the RIP several times but
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to no avail.
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If you want to see the problem images, please have a look at
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<http://homepage.mac.com/pixl> - in the "other" folder.
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Hope someone can offer a hint here...
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Best regards
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Thomas Holm / Pixl ApS
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---
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- Photographer (Commercial & Advertising)
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- Adobe Certified Training Provider in Photoshop.
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- Imacon Authorized Scanner Training Facility
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- Remote Profiling Service (Output ICC profiles)
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Home Page: http://www.pixl.dk 7 E-mail: email@hidden
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---
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