Sending mail from the server: getting through spam filters
Sending mail from the server: getting through spam filters
- Subject: Sending mail from the server: getting through spam filters
- From: Thomas <email@hidden>
- Date: Wed, 5 Dec 2007 08:04:01 +1100
This is not a direct WO question, but I imagine many on the list have
had to solve it for WO apps, so I'll ask...
Our WO application verifies new registrations by sending a
confirmation email with a link to a direct action that finishes the
registration process. All standard stuff. But many of the customers
(especially Yahoo accounts, but many others as well) do not get their
emails because they are refused as spam or (in Yahoo's case) delayed
by hours.
I've done everything I can think of, including making sure the email
content is not spam-like, and I've set up the DNS with appropriate SPF
records that says it's OK for the server to send mail from that domain.
Of course I've responded to all "click here to remove xx.xx.xx.xx from
the black list" requests, but some messages are just refused. I
suspect that the IP addresses we inherited for our new colocated
XServe were perviously used by spammers.
Does anybody have any suggestions on how to overcome this problem? The
client is tearing his hair out. Is there a commercial mail service
where I can send mail for it to take care of?
BTW, I jumped through weeks of hoops with Yahoo, but in the end they
decided that our application was not justified, despite the fact that
every single email is requested by the recipient, and they never
answered my request for explanation.
Regards
Thomas
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