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Re: OT: How do you get people to USE your scripts?
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Re: OT: How do you get people to USE your scripts?


  • Subject: Re: OT: How do you get people to USE your scripts?
  • From: Ron Bishop <email@hidden>
  • Date: Wed, 5 Nov 2003 08:57:50 -0600

When I produce scripts here, I have the users heavily involved in it's design. Then after testing, I have any necessary training, make sure they understand what the script is doing, how they would have to do it by hand if necessary ( to demonstrate the savings and the alleviate fears of a catastrophic failure) and I am available when the script goes into production. Finally, I'll check back often to see how it's working out and make any necessary tweaks.

It's usually scripts the do a long process from start to finish that can be most troublesome. Those scripts where if they do what they are suppose to do, they save a wheelbarrow full of money. If the scripts chokes for some reason however, and the user has to resort to going back to square one and doing the entire thing by hand; that can leave a bad taste in the mouth of the user.

Some people would rather deal with the evil they know rather than one they don't ( a script they don't understand, that breaks for reasons they don't understand, depending on someone that may be difficult to work with or get a hold of and results in uncontrollable stress)

I'm not implying anything about bad about you so please don't infer the worst:)

Ron Bishop

Macintosh Systems Administrator
The Kansas City Star
1728 Grand Boulevard
Kansas City, MO 64108
816/234-4943

On Wednesday, November 5, 2003, at 06:31 AM, Rob Stott wrote:

I was wondering how you people, as scripters, launch and then promote your scripts with the users? Do you have a big launch event? Do you do nothing at all?

I'd be interested to know your thoughts!
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References: 
 >OT: How do you get people to USE your scripts? (From: Rob Stott <email@hidden>)

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