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Re: Why is copying a file so hard?
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Re: Why is copying a file so hard?


  • Subject: Re: Why is copying a file so hard?
  • From: Courtney Schwartz <email@hidden>
  • Date: Wed, 22 Jun 2005 15:18:47 -0400


On Jun 22, 2005, at 2:40 PM, Christopher Nebel wrote:

On Jun 21, 2005, at 7:28 PM, email@hidden wrote:

At 1:06 AM +0100 18/6/05, has wrote:

If you'd read the AppleScript documentation...

Helpful advice, but I've just spent an hour searching Apple's support website for Applescript manuals.

Short answer:

See <http://www.apple.com/macosx/features/applescript/resources.html>, in particular the link to the AppleScript Language Guide <http://developer.apple.com/techpubs/macosx/Carbon/ interapplicationcomm/AppleScript/AppleScriptLangGuide/index.html>.

I'm always perplexed by people who say they can't find anything about AppleScript, documentation or otherwise, on Apple's site, but then I've been doing this for a while and know how to stroke search engines the right way.

1. Many people *don't* know how to "stroke a search engine the right way." Search engine strings and optimization are the stuff that specialists get paid a lot for, i.e. not just anybody can do it. This means that those features are inherently inaccessible to novices, because they require some expertise. I'm not saying it's impossible to learn, because I think it's easy enough; but it does require some extra know-how that you can't assume a beginner has.


2. When you search "apple.com," most people assume that it's also going to search *the whole Apple web domain*. Unless you read the fine print, you don't realize that Apple's web site search is so limited in scope. Whether or not that's a logical assumption *to you*, that's what your users are experiencing... So why fight it? Why not help them? I'm on Apple's site, searching for all AppleScript-related stuff... and why would it assume that:

a. I know that developer.apple.com exists.
b. I know that Apple's search engine treats it separately from www.apple.com, and does not search it by default.
c. I know that some technical information is available on www.apple.com, and the rest is only accessible/linked in developer.apple.com.


Those are kind of bad assumptions, IMO, from a usability point of view. Sure, once you know those things, it's easy to find what you need on AppleScript. It's downright plentiful! But all things being equal... couldn't you brilliant folks just make it easier for the uninitiated to find and learn AppleScript?


Courtney Schwartz

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References: 
 >Re: Why is copying a file so hard? (From: has <email@hidden>)
 >Re: Why is copying a file so hard? (From: email@hidden)
 >Re: Why is copying a file so hard? (From: Christopher Nebel <email@hidden>)

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