Re: Apple Vendor support
Re: Apple Vendor support
- Subject: Re: Apple Vendor support
- From: "Bill Martens" <email@hidden>
- Date: Sat, 21 Dec 2002 19:04:45 +0900
you're not alone! we had apple tell as that although we are an apple users
group, that we Don't get any of the items apple users groups get! No access
to the sales, No iMac account, nothing!!
Bill Martens
Apple Puget-Sound Program Library Exchange
----- Original Message -----
From: "t thomas" <email@hidden>
To: <email@hidden>
Sent: Saturday, December 21, 2002 9:58 AM
Subject: Re: Apple Vendor support
>
On Friday, December 20, 2002, at 01:45 PM, email@hidden wrote:
>
>
> During that time, the Apple Sales Box program was expanded further to
>
> include
>
> user groups and their ambassadors. From that, some of our MUGs took
>
> advantage
>
> of the June sales box mailing which included a full version of Jaguar
>
> disks
>
> and the October mailing which included Mac OS X Server!!! There was
>
> also the
>
> fight to relent and provide User Groups access to a free one year
>
> subscription
>
> to dot-Mac. It was a bona fide bonanza for MUGs from Apple.
>
>
>
> The problem...things weren't as easy as they could have been. Many
>
> hoops and
>
> twists were necessary to have your group access these options. But...
>
> they
>
> were there.
>
>
We have been trying since February to get our 'UG Ambassador'
>
information updated, with no success until very recently.
>
>
We did not receive any information from Apple, no monthly mailing,
>
neither to the old ambassador nor to the new ambassador, even though
>
Apple had both sets of information and we had done everything required
>
to keep our information current.
>
>
We have never received any 'free' software from Apple, with the
>
exception of the Sales propaganda, and even that has stopped since the
>
first of the year.
>
>
I've been waiting for our 'free' dot-mac account for many weeks. I've
>
jumped through the 'hoops.' I've made many a 'twist.'
>
>
I was told when I emailed Jeff Mosqueda on Monday that I'd hear
>
something by the end of the week. Well, here it is, the end of the
>
week, and once again nothing.
>
>
We depended on the free iTools email account for our MUG.
>
>
This is exactly the kind of sloppy hit-and-miss support we've always
>
gotten from Apple.
>
>
And relative to the kind of generous donations we get from vendors like
>
Adobe, O'Reilly, Peachpit, and others, Apple is really not doing
>
anything.
>
>
There has been no 'bonanza' for us.
>
>
And frankly I think saying that getting one copy of OS X and one copy
>
of OS X Server in a whole year is a 'bonanza' is stretching the
>
definition a bit. It's more than we got, but it's no 'bonanza.'
>
>
IMHO
>
>
>
Tim J. Thomas
>
Alaska Apple User Group
>
Communiqui Editor
>
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