Re: .mac
Re: .mac
- Subject: Re: .mac
- From: Frank Petrie <email@hidden>
- Date: Fri, 20 Sep 2002 12:57:00 -0400
Hi Randy.
In the article above this guy says Apple will have a tough 2003. And I
believe him, but not for the issues he talks about. Apple headed down
a
path of poor customer service, disrespectful and inconsiderate
practices
towards their customers who but Mac and this whole .mac fiasco is but
one
symptom...
...I think 100k of subscribers is a nice milestone but its far to
early to tell
whether .mac will be a success. The key day and one that will probably
cause a lot of fussing and fuming will be September 30th when unpaid
.mac
accounts will be closed which I believe will create a huge amount of
bad
blood between Apple and their customer base.
I think it's going to be a tough few months for both Apple and Windows
users. Both camps (particularly Windows) have been use to getting
something for nothing or, worse yet, using shareware without ever
paying for it. Well, the 'Free Ride' train has left the station and
it's time for all end users to face reality. Seeing as the concept off
FREE is ingrained from over a decade of being the standard, every
article is going to be 'doom and gloom.'
...This kind of disrespectful treatment by Mr. Jobs at MacWorld New
York can only continue so long before some of us leave the
platform...
Being realistic is not, IMHO, being "disrespectful." We can only be
Apple users so long as Apple exists. Therefore, they must adopt a
viable business model.
That said, there are some interesting tidbits about .mac that might
encourage you to reconsider this new offering from Apple...
I think that Apple's thinking and planning is about two steps ahead of
the technological curve. Once Bluetooth starts to spread, a lot more of
what Apple is doing will be obvious. Actually, I think that we should
be thanking Mr. Jobs and company for getting all the ducks in order for
what the world will be like in a few years.
I really think that the only people wrestling with this issue are us -
the veterans. The upcoming generation will wonder what it is we were
all whining about.
Whadaya think?
Frank Petrie
VP, SJAUG
==================================
The average Mac owner just doesn't pay attention to the basics because
the hardware is so dependable. That's why the other side is so used to
glitches and is more aware of the hardware side of the situation.
- Anonymous Mac/PC repairman
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