Conflict, and UGU session
Conflict, and UGU session
- Subject: Conflict, and UGU session
- From: Doan Stafford <email@hidden>
- Date: Sun, 23 Mar 2003 22:30:48 -0800
Chuck wrote:
> March 25, MUG Center Chat - World Without Borders
> Topic: Dealing with MUG Leadership Conflict Part 2
Hey Chuck, all,
I'm so glad to see Part 2, as Conflict's such a huge topic, whatwith
Part 1 seeming to end up promoting Bylaws as a means of preventing it,
some Chat attendees might have felt this barely scratched the surface
and had other ideas or situations in mind that didn't get addressed...
The topic has been on my mind since last month, not because I have a
lot of it <hehehe>, but b/c I *don't* have a lot of it... I wrote this
msg and an accompanying one a couple of weeks ago, and thought I would
wait for a lull in the list to post it, but Chuck's msg seemed like a
great excuse...
"Dealing with Difficult Members" was a UGU NY 2002 session topic, and
its PowerPoint presentation is available online... Its 44K download
expands to a 172K 120 slide show...! Scott Pelok of MacTechnics in
Michigan, its author, did an excellent job...
<
http://www.mugcenter.com/ugu/ugunyc2002/schedule.html>
It describes seven types of difficult people (and a few sub-types),
and how to deal w/ them: the Hostile-Aggressive (Sherman Tank, Sniper,
Exploder), Constant Complainer (Complete, Triangular), Silent and
Unresponsive, Super-Agreeable, Negative People, Know-it-all (Bulldozer,
Balloon), and Indecisive Staller...
It's a great read, and I couldn't help but see a little of each of
these in myself, depending on the situation... There's so much here
that, recalling and applying it all will take me some time... I can
see how role-playing could be helpful... I'd be interested in hearing
how others feel about it, either here or during Chat this week...
Sincerely,
Doan Thiel Stafford *
http://www.qmug.org * (323) 222-QMUG/7684
Co-Chair -- QMUG/LA * email@hidden * (323) 860-7346 fax
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