Re: AUGD: Apple Eats Little Girl
Re: AUGD: Apple Eats Little Girl
- Subject: Re: AUGD: Apple Eats Little Girl
- From: Del Missier <email@hidden>
- Date: Mon, 17 Apr 2006 06:52:15 -0700 (PDT)
I just hope that Steve himself made the call to the
LittleGirl.
Del Missier
Apple Ambassador
http://www.snag.org
--- email@hidden wrote:
>
> On 17 Apr 2006, at 13:26, Richard Huggins wrote:
>
> >
> > First, for anyone interedted, here's Apple's web
> page dealing with
> > idea submission:
> <http://www.apple.com/legal/policipes/ideas.html>
> >
> > I disagree with Matt (and especially with all his
> "grow up!" type
> > language, as if all opinions counter to his are
> immature...geez).
> > Apple could have drafted a special response to
> this child's letter.
> > The fact that it did not should alert Apple that
> there are
> > deficiencies in its response system, that, in
> fact, there was no
> > one at the underling level who either had the
> presence of mind that
> > the form response wouldn't do OR who was not
> empowered to deviate
> > from a certain policy (I doubt a lawyer ever saw
> the girls' letter;
> > more likely an admin. assistant merely pulled
> form letter 113 from
> > the bin and sent it).
>
> Protecting itself from exactly this sort of woolly
> minded thinking is
> why Apple has the boilerplate.
>
> I think User Group Leaders need to read and
> understand this posting,
> especially with respect to fanaticism.
>
> http://www.spreadfirefox.com/?q=node/view/19663
>
> Apple is a corporation. Nicer than most. But
> weighing the potential
> costs of:
>
> staffing the "hug" department so Mac users get
> their "entitlement"
>
> and
>
> fighting the lawsuits because someone "suggested"
> something and
> later Apple releases something similar
>
> means that it IS time to grow up. This "article"
> isn't even news.
>
>
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