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Re: AUGD: Re: G5 XServe Rack Kit Help Needed

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Re: AUGD: Re: G5 XServe Rack Kit Help Needed

Subject: Re: AUGD: Re: G5 XServe Rack Kit Help Needed
From: Matt Johnston <email@hidden>
Date: Sat, 5 Jan 2008 09:18:04 +0000

On 5 Jan 2008, at 09:09, Greg Sharp wrote:

I've wasted 8 months due to staff in Australia not knowing how to look up Apple's own online ordering system, being incompetent, not knowing their own products or being just plain lazy. This never should have happened.

There are two ordering systems in Apple and for the most part, neither ever sees the other. Sales only deals with finished gods. Service is where you get the hard-to-find bits ad pieces.

Also - sometimes parts ARE unavailable.

Sounds like this was a Service part in the end.
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  >AUGD: Re: G5 XServe Rack Kit Help Needed (From: Greg Sharp <email@hidden>)




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