Re: AUGD: Backup software solutions
Re: AUGD: Backup software solutions
- Subject: Re: AUGD: Backup software solutions
- From: Chris Hart <email@hidden>
- Date: Mon, 16 Mar 2009 16:29:48 -0400
- Thread-topic: AUGD: Backup software solutions
Since I and many of my clients have been using it successfully for years, I
know DejaVu is a solid product.
The problem you experienced was because you had either specified the backup
destination or SafetyNet folder location as somewhere on your internal hard
drive.
DejaVu doesn't warn the user when they make unwise choices, because it is a
utility with a minimalist interface.
So, yes, DejaVu could be more intuitive and provide more guidance to the
user in configuration. But it is not a flawed product that randomly fills
hard drives.
-Chris Hart
___ John Brandt at <email@hidden> wrote: ___
> Beware DejaVu. I had installed and used DejaVu a while back. Due to a
> glitch, it began eating free space on my main hard drive. I didn't notice it
> until it got to a critical point, leaving almost no available free space,
> and about to gobble the rest. No matter what I tried, I couldn't free up the
> "locked", hidden or eaten free space. No app, such as WhatSize and many
> others, indicated anything was amiss. I should have had tens of GBs
> available, but there were only a handful. DejaVu was completely unable to
> release it.
>
> Eventually, I deleted DejaVu in a "final" attempt to release the missing
> free space. Didn't help. Many calls to customer service of the company
> distributing DejaVu couldn't/wouldn't help in the slightest. Calls to the
> developer himself elicited no fix. Both companies were among the least
> helpful I've encountered. They didn't seem to CARE.
>
> Eventually, I realized that backing up the disc (I used Carbon Copy Cloner,
> which is now my favorite backup app), wiping the original drive and
> restoring, actually worked. All my free space was back, visible and fully
> usable.
>
> I notified the customer service kids of my own discovered fix, so hopefully
> anyone encountering the same problem in the future will have a faster fix,
> if the app hasn't yet been rewritten to repair the problem completely.
>
> DejaVu is not an app that will ever again live on my Macs. The
> potentialand realdamage is immense, and the support was abysmal.
>
> John Brandt
>
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