Re: AUGD: Backup software solutions
Re: AUGD: Backup software solutions
- Subject: Re: AUGD: Backup software solutions
- From: John Brandt <email@hidden>
- Date: Mon, 16 Mar 2009 16:11:11 -0500
Even if it were the problem, none of this was suggested/mentioned (nor any
other fix or cause) when the problem was originally brought up. Just brush
offs from all contacted.
John
>
> Since I and many of my clients have been using it successfully for years, I
> know DejaVu is a solid product.
>
> The problem you experienced was because you had either specified the backup
> destination or SafetyNet folder location as somewhere on your internal hard
> drive.
>
> DejaVu doesn't warn the user when they make unwise choices, because it is a
> utility with a minimalist interface.
>
> So, yes, DejaVu could be more intuitive and provide more guidance to the
> user in configuration. But it is not a flawed product that randomly fills
> hard drives.
>
> -Chris Hart
>
>
>
> ___ John Brandt at <email@hidden> wrote: ___
>
>> Beware DejaVu. I had installed and used DejaVu a while back. Due to a
>> glitch, it began eating free space on my main hard drive. I didn't notice it
>> until it got to a critical point, leaving almost no available free space,
>> and about to gobble the rest. No matter what I tried, I couldn't free up the
>> "locked", hidden or eaten free space. No app, such as WhatSize and many
>> others, indicated anything was amiss. I should have had tens of GBs
>> available, but there were only a handful. DejaVu was completely unable to
>> release it.
>>
>> Eventually, I deleted DejaVu in a "final" attempt to release the missing
>> free space. Didn't help. Many calls to customer service of the company
>> distributing DejaVu couldn't/wouldn't help in the slightest. Calls to the
>> developer himself elicited no fix. Both companies were among the least
>> helpful I've encountered. They didn't seem to CARE.
>>
>> Eventually, I realized that backing up the disc (I used Carbon Copy Cloner,
>> which is now my favorite backup app), wiping the original drive and
>> restoring, actually worked. All my free space was back, visible and fully
>> usable.
>>
>> I notified the customer service kids of my own discovered fix, so hopefully
>> anyone encountering the same problem in the future will have a faster fix,
>> if the app hasn't yet been rewritten to repair the problem completely.
>>
>> DejaVu is not an app that will ever again live on my Macs. The
>> potentialand realdamage is immense, and the support was abysmal.
>>
>> John Brandt
>>
>
>
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