AUGD: Help with disabled itunes account
AUGD: Help with disabled itunes account
- Subject: AUGD: Help with disabled itunes account
- From: Robert Poland <email@hidden>
- Date: Tue, 30 Aug 2011 10:58:26 -0600
Hi,
One of our members had her itunes account hacked. She reported the fraud and canceled her credit card.
She attempted to change her iTunes password but that was not allowed. Calls to Apple were mostly ignored.
Any suggestions how she can get her account back, with all her previous purchases intact.
Robert Poland
Apple Ambassador
FortMac Users Group, http://fortmac.org
Fort Collins CO
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