Re: Need Help with Help (Help Viewer now dies..)
Re: Need Help with Help (Help Viewer now dies..)
- Subject: Re: Need Help with Help (Help Viewer now dies..)
- From: Charles Bennett <email@hidden>
- Date: Wed, 01 Aug 2001 13:33:06 -0400
Jessica Kahn wrote:
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Charles,
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Whenever you see a problem such as this on your system, it's best to get
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a backtrace of the crash, and file a bug about it. We'd never know
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something is wrong without folks filing bugs.
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To get the backtrace, launch Help Viewer (in
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/System/Library/CoreServices/Help Viewer.app/Contents/MacOS/Help Viewer)
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in gdb.
Thanks. and no problem..
I usually bounce problem off of the list first. Because;
A: I have no way of checking if a bug report of the same problem has been
filed.. (I guess I should file a bug report about bug reporter ;-) )
B: Sometime's it's something dumb that I have done and I'd rather find out about "dumb mistakes" on my part before
sending the Apple folks on a goose chase. Besides the "group" learns from seeing dumb mistakes as much or more as any
other way.
In case I haven't mentioned it lately.. I really do appreciate the level of Apple
involvment on the list and the general tone of all of members of the list.
chuck
--
Windows, you ARE the weakest link! Good Bye!