Re: Help on adding help
Re: Help on adding help
- Subject: Re: Help on adding help
- From: Chilton Webb <email@hidden>
- Date: Fri, 24 Aug 2001 16:17:14 -0500
Apple's legal dept is email@hidden, I think. If you call Apple's HQ
in CA, they'll point you to them.
-Chilton
On Friday, August 24, 2001, at 03:33 PM, Stuppel, Searle @ San Diego
Central wrote:
who would i contact about this?
Searle Stuppel
CB Richard Ellis, Inc.
Direct: 858-546-4600
Fax: 858-546-4616
Toll Free: 800-334-9347
email@hidden
-----Original Message-----
From: Jessica Kahn [mailto:email@hidden]
Sent: Friday, August 24, 2001 1:25 PM
To: Stuppel, Searle @ San Diego Central
Cc: 'email@hidden'
Subject: Re: Help on adding help
I'm pretty certain that all of our documentation is protected by
copyright,
so I'd advise against this, at least until you receive specific
permission
from somebody at Apple.
On Friday, August 24, 2001, at 12:39 PM, Stuppel, Searle @ San Diego
Central
wrote:
Does Apple have a problem if people take their docs and repost them to
websites (obviously with no changes made) ??
Searle Stuppel
CB Richard Ellis, Inc.
Direct: 858-546-4600
Fax: 858-546-4616
Toll Free: 800-334-9347
email@hidden
-----Original Message-----
From: email@hidden
[mailto:email@hidden]On Behalf Of Jessica Kahn
Sent: Friday, August 24, 2001 11:04 AM
To: Jonathan Hendry
Cc: email@hidden
Subject: Re: Help on adding help
Hi Jon,
On Friday, August 24, 2001, at 05:59 AM, Jonathan Hendry wrote:
On Thursday, August 23, 2001, at 05:40 , Jessica Kahn wrote:
Although I'm not one of the folks responsible for HI decisions for the
Help system, I do know that a conscious decision was made in X to
drive the user to ask questions of the Help Viewer, rather than to
have big tables of contents or indices. These sorts of things can
always change, though, based on user feedback and other factors.
Jessica,
I think this is another aspect of the differences between the use of
HelpViewer
for getting help about iTunes or Mail, and its use in reading technical
documentation.
The requirements for each are very different.
Yep, and that's why we're coming up with ways to make the help system
much more flexible, so that it can better suit different target
audiences' needs.
PS: Sorry if I bash on HelpViewer. It's not so good (yet). You rock,
though. ;)
Provided it doesn't get personal or profane, I've got pretty thick skin
(else I wouldn't be able to continue reading and responding to this
list). Thanks for the compliment! Made my morning!
--Jess
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