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Re: Bug reports and documentation updates
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Re: Bug reports and documentation updates


  • Subject: Re: Bug reports and documentation updates
  • From: Thomas Harrington <email@hidden>
  • Date: Wed, 23 Jul 2003 21:41:11 -0600

On Tuesday, July 22, 2003, at 09:45 PM, Wade Tregaskis wrote:

Perhaps Apple's policy on updates needs to be revised. There must be some very severe limits on what Apple's developers can put into updates, to judge from the extreme lack of bug fixes. And why can't Apple release non-priority updates as they're developed? Being able to say "go grab the 50k fix for XXXX from Software Update" is way preferable to "go pay $250 for the next major release, in 6 months, if it's shipped on time". Granted, no-one wants to end up in a Windows world where every morning you're greeted by another 25 "critical" updates, all 5 meg each, but at least if those updates are available you can solve problems right now if you need to.

I suppose each person's perception of this depends on how Apple responds (or doesn't) to a bug they've filed. But... since Mac OS X was released to the public, I count 17 updates from the original 10.0-- 10.0.1 through 10.0.4 (4 releases), 10.1 through 10.1.5 (6 releases), and 10.2 through 10.2.6 (7 releases). That's in the 28 months since March 2001, or roughly one OS update every 7 weeks on average. Not counting interim security updates, of course. And most of those were free. If they updated the OS any more often than that, it'd start to seem like the Windows scenario you describe. I want bug fixes quick too, but how often is often enough? How often is too often?

--
Tom Harrington
email@hidden
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