[OT] Bug Reporter Questions
[OT] Bug Reporter Questions
- Subject: [OT] Bug Reporter Questions
- From: Allan Odgaard <email@hidden>
- Date: Sat, 17 Apr 2004 05:23:10 +0200
Most of this is off topic and just to settle my curiosity, sorry! But
this was the only forum which I could think of, and probably others may
find potential answers interesting :)
I have on two occasions experienced that I wanted to check the status
of a reported bug, only to find that it was simply missing from the Bug
Reporter. Did anyone experience similar? Is the database perhaps
cleaned once in a while (removing closed bugs), or am I just getting
old (remembering reporting bugs that I didn't ;) ).
Is it possible to view bugs other than those I reported myself? e.g.
sometimes I see bug IDs quoted, but is there a place I can actually
look at the description for that bug? And is it perhaps even possible
to do plain-text searches in the database?
Does anyone know how priorities are assigned to bugs? I often see
people asking others to report some missing/wrong functionality, even
though there already is one, but with the argument that: "maybe that
will give it higher priority". Is that really so? Is the "severity"
of the bug perhaps used? Generally I report most as "Serious Bug / No
workaround" even when the bug actually does "Crash or Data loss", but
normally it has the workaround of simply not using the functionality or
similar, so "Data loss" sounds to strong to me.
Does anyone have any circa figures about how many bugs gets reported?
Cause the bug IDs are clearly ascending, and when reporting several
bugs in a row, the distance between the IDs are <10. But if every bug
ID is raised with only one (and the ID is unaffected by date or
similar) then it would seem they get almost a thousand reports pr. day,
which to me seems quite unmanageable, given that bugs are not really
classified other than "Mac OS X" versus "Developer Tools".
Is there any explanation of what "Open / Analyze" and "Open / Verify"
means? I.e. does the latter mean that they were actually able to verify
it? Cause from the page it sounds more like they are in the process of
trying to verify it, which would mean that "Open / Analyze" means they
haven't looked at it yet (?), but I have like 30-40 bugs as "Open /
Analyze", hopefully someone has at least read my summary ;)
And finally, who runs email@hidden? Is this in-house? and what
expertise does the employees have? I have on two occasions been called
by someone who I think was from devbugs (at least it was in relation to
reported bugs), and these persons were just relaying information from
engineering, and did not understand "programming" as one of them
expressed it -- so not to offend anybody, but if these are the same as
those making judgments about which of the thousand daily reported bugs
should be passed on to engineering, I start to understand the bad
reputation the Bug Reporter has ;)
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