RE: [Slightly OT] Shareware donation collection
RE: [Slightly OT] Shareware donation collection
- Subject: RE: [Slightly OT] Shareware donation collection
- From: "Guy Umbright" <email@hidden>
- Date: Fri, 20 Feb 2004 15:23:14 -0600
- Thread-topic: [Slightly OT] Shareware donation collection
Josh Ferguson wrote:
>
Now you bring support into the equation. If your company chokes on
resetting
>
the serial number limit or helping a person register your application,
then
>
you have bigger problems then your registration scheme. A person will
feel
>
better about a company after receiving good support than they would not
needing
>
support at all.
And now extending your logic, to ensure goodwill with a customer, I
should do something
to make them have to contact me for support, so that I can help them and
then they
will feel better about my company. That is ridiculous.
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