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Apple, Are You Listening?
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Apple, Are You Listening?


  • Subject: Apple, Are You Listening?
  • From: Karl Goiser <email@hidden>
  • Date: Tue, 1 Jun 2004 23:13:25 +1000

Hello,

I am generally a lurker, sometimes popping up to ask an inane question, often too late to contribute to the list...

What is the cocoa-dev mailing list? When you think about it, it is actually a problem solving list: somebody asks, "how do you do this", or "I can't get this to work" and generous people respond with suggestions.

It occurred to me the other day that the cocoa-dev mailing list could be used by Apple as a source for determining areas that could be improved. So.. if they looked at the types of problems that people on the list have and did a simple frequency count, they'd find the most common problems and problem areas. These areas could then be targeted with better documentation, tech notes or addressing the code base itself.

For example, my impression (off the top of my head and probably wrong, but as an example) is that the most common problem areas are:

- memory

- table view

- bindings

(not necessarily in that order).



Of course, the next step would be to look at the problem areas and try to find out why people have problems with them and try to address the issue in general.

Image the possibility of diminishing the number of messages to the list by pre-empting problems?


So, this might be countered by saying that that's what the faq's and searchable archives are about. True. But consider the extreme case where Apple might look at an area where people are having problems and fix it in the code. Wouldn't that be wonderful and fantastic for everybody?


Anyway, just my AU$0.02


Karl
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