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Re: Bug tracker suggestion.
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Re: Bug tracker suggestion.


  • Subject: Re: Bug tracker suggestion.
  • From: Brian Redman <email@hidden>
  • Date: Thu, 17 Feb 2005 16:36:46 -0500

On Feb 17, 2005, at 3:22 PM, j o a r wrote:


On 2005-02-17, at 20.42, Benjohn wrote:

Even still, I think Apple has a vested PR interest in keeping the lid closed on this sort of thing.

:) I'd counter that with the advantageous PR and good will of having a thriving developer community and being open to scrutiny.

Can you name one other large commercial software vendor that have a public bug db?

I don't know of a public bug db but, for example, SGI's Supportfolio (subscription/NDA similar to ADC I suppose) would let you subscribe to/track bug reports. I believe the system they used internally had a "customer viewable field" the engineers used to determine what info was accessible to subscribers in general. I would get a weekly summary of bug titles and status changes including new bugs opened with links to the bug report details, not just my own. It went something like this:



Enclosed are new and updated SGI bug reports pertaining to your Supportfolio "Bug Notify" preferences.
...
New bugs in selected products
...
Updates to selected bug reports
...
State changes in selected bug reports
...



ber


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References: 
 >Bug tracker suggestion. (From: Benjohn <email@hidden>)
 >Re: Bug tracker suggestion. (From: John Stiles <email@hidden>)
 >Re: Bug tracker suggestion. (From: Benjohn <email@hidden>)
 >Re: Bug tracker suggestion. (From: j o a r <email@hidden>)

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