Re: Prevent running in Rosetta
Re: Prevent running in Rosetta
- Subject: Re: Prevent running in Rosetta
- From: "M. Uli Kusterer" <email@hidden>
- Date: Tue, 17 Jan 2006 16:00:38 +0100
On 28/12/05, Jonathan Hendry <email@hidden> wrote:
>
>
> On Tuesday, December 27, 2005, at 07:05PM, Uli Kusterer <
> email@hidden> wrote:
>
> > as a service to your users, I'd also suggest not preventing your
> >users from running an app in Rosetta. Rather, warn them and tell them
> >there isn't any support for what they're doing and that certain parts
> >won't work, and maybe replace any "file a bug report" dialogs with
> >warning messages that simply say something similar.
>
> You can't really say that, not knowing anything about the app or
> the customer base.
>
> If it's an application for planning radiological treatments and
> calculating radiation doses and beam angles, do you really
> want customers putting it on a configuration that "kinda" works,
> but might fail in unknown ways?
>
> No, you certainly don't, no matter how convenient it might be for
> them.
>
> (I don't know what joar works on, but there was a company which
> used OS X for precisely this kind of software.)
>
Well, I may be a usability nerd, but I'm also a firm believer in letting the
user shoot themselves in the foot when they want to. Warning the user that
they're on thin ice but still allowing that they run the app if they feel
the need is fair enough for me.
The point is that just as I don't know what joar is really working on,
neither of us can anticipate the needs of the users. Thus, in general I try
to always leave them the option of continuing nonetheless if it could make
the least bit of sense.
Cheers,
M. Uli Kusterer
------------------------------------------------------------
"The Witnesses of TeachText are everywhere..."
http://www.zathras.de
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