Re: More Mac like handling of OS raised exceptions
Re: More Mac like handling of OS raised exceptions
- Subject: Re: More Mac like handling of OS raised exceptions
- From: Ondra Cada <email@hidden>
- Date: Tue, 16 May 2006 17:19:58 +0200
Shawn,
On 16.5.2006, at 16:39, Shawn Erickson wrote:
The stack trace is good... I need to implement that.
The easy and quickest thing to do is to ask your customers to send
you the crash logs if your application crashes. They will be
generated automatically by CrashReporter and easily located by
customers. ...in other words nothing to implement.
Review... <http://developer.apple.com/technotes/tn2004/tn2123.html>
Well.... it can be worthwhile to scan for a crash report when the
application launches, and if some are found, to ask the user whether
they can be sent home (and if he approves, do that programmatically).
Although it is really easy to send the reports, in my experience,
*lotta* users don't care. (Well in a sense they are right: they are
*users* after all, not betatesters ;))
There is also a problem in case your software is a plug-in (instead
of a stand-alone application), since (without an extra support) there
is no way to know whether is was the plug-in which crashed the app or
not.
---
Ondra Čada
OCSoftware: email@hidden http://www.ocs.cz
private email@hidden http://www.ocs.cz/oc
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