Re: More Mac like handling of OS raised exceptions
Re: More Mac like handling of OS raised exceptions
- Subject: Re: More Mac like handling of OS raised exceptions
- From: "Shawn Erickson" <email@hidden>
- Date: Tue, 16 May 2006 08:33:49 -0700
On 5/16/06, Ondra Cada <email@hidden> wrote:
Shawn,
On 16.5.2006, at 16:39, Shawn Erickson wrote:
>>> The stack trace is good... I need to implement that.
>
> The easy and quickest thing to do is to ask your customers to send
> you the crash logs if your application crashes. They will be
> generated automatically by CrashReporter and easily located by
> customers. ...in other words nothing to implement.
>
> Review... <http://developer.apple.com/technotes/tn2004/tn2123.html>
Well.... it can be worthwhile to scan for a crash report when the
application launches, and if some are found, to ask the user whether
they can be sent home (and if he approves, do that programmatically).
Although it is really easy to send the reports, in my experience,
*lotta* users don't care. (Well in a sense they are right: they are
*users* after all, not betatesters ;))
Well in the context of OP he appears to be talking about alpha/beta
testers. You can/should/require those folks to send you such
information and detail feedback IMHO or you are wasting your time (and
theirs) with the alpha/beta test.
-Shawn
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