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Re: Updating an app's help
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Re: Updating an app's help


  • Subject: Re: Updating an app's help
  • From: Gleb Dolgich <email@hidden>
  • Date: Wed, 14 Dec 2011 03:07:14 +0000

Ah, missed the whole "user" part. If you use a Snow Leo+ help bundle and increment its version for each update, perhaps Help Viewer is smart enough to recognise the update?

On 14 Dec 2011, at 02:51, Graham Cox wrote:

> Thanks, but that's even worse to ask the user to do on every update.
>
> I'm looking either for a) some way of indicating to the help system that it needs to update the cached copy of our help or b) a way to force it to do so using some API.
>
> I'm following up a hint I received offline - looks like our help bundle is incomplete at the moment which could be part of the problem.
>
> --Graham
>
>
>
> On 14/12/2011, at 1:44 PM, Gleb Dolgich wrote:
>
>> This works for me:
>>
>> killall helpd
>> rm -rf ~/Library/Caches/com.apple.help*
>>
>> --
>> Gleb Dolgich
>> PixelEspresso
>> http://www.pixelespressoapps.com
>>
>> On 13 Dec 2011, at 22:17, Graham Cox wrote:
>>
>>> With each update of our app, we typically change the help book. We're finding that the system is very poor at recognising this and caches old versions of the help which causes new stuff we add to be unavailable. While I can manually trash the help caches and force an update, this isn't something we can ask or expect of our users.
>>>
>>> Is there a supported way of forcing the help system to update or to discard its caches?
>>
>

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References: 
 >Updating an app's help (From: Graham Cox <email@hidden>)
 >Re: Updating an app's help (From: Gleb Dolgich <email@hidden>)
 >Re: Updating an app's help (From: Graham Cox <email@hidden>)

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