Re: Updating an app's help
Re: Updating an app's help
- Subject: Re: Updating an app's help
- From: Bill Cheeseman <email@hidden>
- Date: Wed, 14 Dec 2011 05:14:36 -0500
On Dec 13, 2011, at 5:17 PM, Graham Cox wrote:
> With each update of our app, we typically change the help book. We're finding that the system is very poor at recognising this and caches old versions of the help which causes new stuff we add to be unavailable. While I can manually trash the help caches and force an update, this isn't something we can ask or expect of our users.
Search the archives, and you will discover that you are likely experiencing a well-known issue that has been around for a very long time. It typically only affects the developer, not your users. It is especially annoying to the developer if another, older version of the application is still on your computer, in the Applications folder or perhaps in the form of earlier build products that are still sitting around, because then trashing the help caches and forcing an update won't necessarily stop the system from using the old version of your Help folder in an older version of your application.
When I am working on my Help folders, I routinely compress all older versions of the application into zip files for the duration, and I trash the Help caches before every test.
The typical user trashes the old version of the application when they install the new version, and all is well.
--
Bill Cheeseman - email@hidden
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