Re: App rejection due to app-sandboxing invalid entitlement
Re: App rejection due to app-sandboxing invalid entitlement
- Subject: Re: App rejection due to app-sandboxing invalid entitlement
- From: Martin Hewitson <email@hidden>
- Date: Fri, 26 Oct 2012 07:28:55 +0200
On Oct 26, 2012, at 6:04 AM, Graham Cox <email@hidden> wrote:
>
> On 26/10/2012, at 8:24 AM, Jayson Adams <email@hidden> wrote:
>
>> The catch is that the lovely folks at the MAS will not actually approve any app that uses these special entitlements. And helpfully, as part of their condescending lecture to you, they will refer you to documentation that makes it sound like you can use special entitlements if you have a good reason.
>
>
> The communication between the MAS staff and developers is absolutely shocking. I would go as far as to say it's the worst I've experienced from Apple since I first had dealings with them in the mid 80s. They come across as arrogant, "jobsworths", pedantic and robotic, with no interest in helping developers solve problems.
Can't agree more. Though it also seems to be somewhat inconsistent. I had another app rejected a couple of months ago for different sandbox issues, so I asked questions via the resolution center and received useful answers. In fact, the conversation went on for a few posts back and forth. But in general, the feedback almost feels entirely automated and close to useless.
Martin
>
> This may not be the place to make this point, but there are no proper channels available to complain; that is part of the problem. Something needs to be done as it seems to be seriously souring developer relations. I'm certain my own experiences are not an isolated case, but unless we share our experiences about this, the scale of the problem can't be known.
>
> --Graham
>
>
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