Re: Disabling screen capture
Re: Disabling screen capture
- Subject: Re: Disabling screen capture
- From: "Brad O'Hearne" <email@hidden>
- Date: Sat, 22 Feb 2014 07:18:04 -0700
Sent from my iPad
> On Feb 22, 2014, at 12:27 AM, "Gary L. Wade" <email@hidden> wrote:
>
> You did go to this page, right?
>
> https://developer.apple.com/membercenter/index.action#requestTechSupport
Yep, that's the one.
> I remembered one form on the site, not this one, that I had to submit by deleting all the data and doing it again. Some freaky web page issue; I think it was a phone number field that kept trying to be reformatted but in a way the back end didn't like it, so I turned off JavaScript while filling it in and then submitted it. If things still don't work, try emailing email@hidden and explain this issue and your real issue.
Yeah, I have a strong suspicion that there is a bug in the web page, and I'd lay money that it is due to the apostrophe in my last name. I deal with this problem continually -- web developers who script with single quotes don't allow for last names with a single quote (apostrophe) in them, and thus their string processing is abruptly terminated early and appears as if data wasn't sent, when it actually was. The "enter all required data" points pretty strongly to that being the case here. I'd guess I encounter this problem about half the time on web sites, and often just going and altering my last name to remove the apostrophe solves the problem. Unfortunately, it appears the you can't change your name in your Dev account profile anymore -- that requires contacting Dev program support as well. So I filled out yet another form for Dev program support, which luckily allowed me to submit. Hopefully we can get the problem ironed out quickly.
> --
> Gary L. Wade (Sent from my iPhone)
> http://www.garywade.com/
>
>>> On Feb 21, 2014, at 8:13 PM, Bradley O'Hearne <email@hidden> wrote:
>>>
>>> On Feb 21, 2014, at 3:02 PM, Jens Alfke <email@hidden> wrote:
>>>
>>> The best answer I’ve seen is that you’ll need to file a DTS support incident and go through those official channels.
>>
>> I’ve spent the last hour trying to post an issue to DTS via the Apple Mac Developer Program Member Center….no dice. Despite the fact I have all fields filled out, I keep getting the error message:
>>
>> “We are unable to process your request. Please enter all required data.”
>>
>> If anyone has any insight how to get past this, let me know.
>>
>> Thanks,
>>
>> Brad
>>
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