Re: Disabling screen capture
Re: Disabling screen capture
- Subject: Re: Disabling screen capture
- From: "Bradley O'Hearne" <email@hidden>
- Date: Sun, 23 Feb 2014 23:13:14 -0700
On Feb 21, 2014, at 9:13 PM, Bradley O'Hearne <email@hidden> wrote:
> I’ve spent the last hour trying to post an issue to DTS via the Apple Mac Developer Program Member Center….no dice. Despite the fact I have all fields filled out, I keep getting the error message:
>
> “We are unable to process your request. Please enter all required data.”
>
> If anyone has any insight how to get past this, let me know.
An update on the matter of contacting DTS, an FYI for those unaware (I wasn’t). Since I cannot submit an issue via the DTS submission form, and I haven’t heard back from Developer Program support, I decided to take another list member’s suggestion and contact DTS directly at the email@hidden email address. I received an auto-reply from DTS which started:
"Our support model has changed. DTS is longer accepting support requests via email. All new support inquiries must be submitted via web form.”
So I’ll try the Developer Program support phone number tomorrow, but beyond that, there’s not much left to try. The DTS web form seems to be the only game in town.
Brad
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