Re: colorsync-users digest, Vol 2 #59 - 11 msgs
Re: colorsync-users digest, Vol 2 #59 - 11 msgs
- Subject: Re: colorsync-users digest, Vol 2 #59 - 11 msgs
- From: "richardkenward" <email@hidden>
- Date: Sun, 26 Nov 2000 11:21:00 -0000
Dear Henrik and Stein
Thanks for the postings. Where are all those users of Best PIP? We
frequently hear on this list how Best RIP is one of the top RIPS and
should be high on one's shopping list, yet there has not been a single
response from an actual user of this software.....why is this? With the
huge membership of this list, surely there must be many users of this
software who could give some insight into the problems I am experiencing .
I was interested to read your explanations Henrik that gives the background
to language education in Europe. As someone who has been too lazy/not
needed to learn another language, I have nothing but huge admiration for
those who manage to speak additional languages. However as Stein pointed
out bad manuals degrade a product and thus the company behind it.
Of course there is an easy way out of this, which would remove the 'post
purchase blues' suffered by purchasers who find it very frustrating to
understand, or to get it working correctly, or to get the full benefit from
their investment. Is it not high time that suppliers to our industry got
their act together and start getting serious about the standard of their
manuals. There would be a real bottom line advantage by reduced calls to
support, happy customers and customers more ready to by again and recommend
their products, Oh well, cows might fly! (as they say in the UK)
When poor translation and incomplete explanations and lack of information is
coupled with, in the case of the English version of BestColor software,
German in place of English in some dialogue boxes, and Greeked in many of
those
dialogue boxes in the manual, we really do have a pretty untenable
situation.
Now I would like to return to the points in my original posting. The
nesting feature has two modes, automatic and manual, but please can anyone
tell me how one would use this efficiently in conjunction with sending
images out of PhotoShop? This surely is not such a strange aspiration!
May I just remind anyone following this thread, that we can only SEND to a
Best queue from PhotoShop as an image on a selected paper size. This means
that images come into the queue not as 'bare' images, but with the overhead
of the paper size it was sent on! And no there is not the facility when
using Best to select a paper size that matches the image size. We can not
see any way of doing this other than selecting a bunch of images manually,
using the hold/standby queue to manually select them,and then sitting around
monitoring progress of the various operations. This is not productive and
makes a complete nonsense of this software being used in a production
environment (in this work situation) as it is surely meant to be.
Can anyone also tell me why we cannot use queues to process RGB files (even
though a Best RGB profile is selected as the reference profile) but it
works with CMYK?
Thank you for reading this far, I appreciate that perhaps these questions
can only really be answered by someone really well up to speed with this RIP
software. So where are all these users please?
Kind regards
Richard
Richard Kenward
Richard Kenward Digital Imaging
+44 (0)1873 890670
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