OptiCal Spyder USB Problems
OptiCal Spyder USB Problems
- Subject: OptiCal Spyder USB Problems
- From: Doug Brightwell <email@hidden>
- Date: Fri, 13 Dec 2002 15:34:02 -0800
I'm having trouble with OptiCal 3.7, the Spyder sensor and Mac OS 10.2.2.
Haven't yet got any answers from tech support, and was wondering if any on
the list has encounters/solved this problem.
Every time I try to calibrate my monitor, at some point during the process,
I get error messages that basically have to do with Optical not being able
to properly keep it's connection with the Spyder. The calibration never
completes.
The most frequent error is:
An error occurred while taking a reading. Make sure the sensor is properly
attached. Error [3|SpyderUSB.cpp|275]
After the error message(s) appear and are dismissed, I cannot quit Optical.
It freezes. If I unplug the Spyder from the USB port, Optical then is able
to quit.
I've tried restarting, trashing the OptiCal preferences file, and relocating
the USB cable to the main Mac USB port, a USB PCI card, and the keyboard USB
connector. Errors occur in all locations.
This same Spyder had always successfully calibrated the same monitor on the
same computer in OS 9.
Any ideas?
Thanks,
Doug
------------------------
Doug Brightwell
email@hidden
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