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Eye-One Diagnostics
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Eye-One Diagnostics


  • Subject: Eye-One Diagnostics
  • From: Richard Kenward <email@hidden>
  • Date: Sun, 28 Dec 2003 12:15:22 +0000

In message Sat, 27 Dec 2003, writes
From: Tyler Boley <email@hidden>
Anyone take this seriously? When I first got it I would occasionally run it, and all was well. Now, my device fails the Reflectance spot measurement test, even though it appears to be functioning. Interestingly, it also initially fails dark calibration in ErgoSoft's StudioPrint which interacts with it directly.
Snip

So, should I feel "fine" with my device failing the diagnostic software that came with it? Anyone have experience with this or know more about it?

Dear Tyler

I whole heartily agree with your sentiments. How the heck can one proceed with an instrument that is failing to attain the standard set by the makers? That surely is the whole point of having a diagnostic programme! For the manufacturers to suggest you ignore it seems to me to fly in the face of all reason. I for one will feel dubious about 'investing' in their technology. If this is their reaction to your problems!

Just as a matter of interest, the Digital Swatchbook (X-rite DTP22) we have here for several years, although perhaps now considered a tad long in the tooth has always passed it's self test, and always reads the same numbers from it's inbuilt test tile. This is the basic stability I like to see in an instrument!

Cheers

Richard
--
Richard Kenward
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