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Re: Recommended by Canon ???
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Re: Recommended by Canon ???


  • Subject: Re: Recommended by Canon ???
  • From: John Fieber <email@hidden>
  • Date: Tue, 18 Nov 2003 10:09:19 -0500

On Nov 17, 2003, at 6:22 PM, Paul Perez wrote:

In the ColorSync Utility I have selected printer profile "BJ Color Printer 2000.icc" and I expect to see it listed as one of my profile choices when I select ColorSync as my method of Color Correction in the printer driver Color Options window. Instead all I see is something called "Recommended by Canon." I can't figure out what that is or means.

As near as i can tell, it means "We are taunting you with an unimplemented but desirable feature". For the moment, switching profiles appears to require reassigning with the ColorSync utility, but I haven't actually tried that yet.

A product support rep at Canon tells me it is a "profile created by Canon and optimized for our printers." I've searched my system for a profile by that title and nothing exists.

My i960 came with four profiles for different media types and the "BJ Color Printer 2000" profile which looks like just a crude approximation of a generic canon printer. All the profiles are registered with ColorSync. Have you checked inside the various bundles in /Library/Printers/CANON for a trace of other profiles?

Canon has been woefully inadequate in answering my questions. I'm hoping someone on this list can be more helpful.

I think Canon's response to my queries was clear...clear that canon tech support is a dead end:

We understand that you would like to be able to use ColorSync settings
or color management settings when printing from the different
applications that support them.

Unfortunately, this is an area that we do not support with our printer.
We recommend leaving the default ColorSync setting in the driver and
trying to print using our software application when color issues arise.

Have they ever tried printing with their software? For one, it ONLY prints JPEG files. Two, the results are absolutely horrible. When you print, it gives a dire warning about not touching any of the controls in the print dialog, presumably because it sets them. But in my tests it DOESN'T set anything but uses whatever the defaults happen to be set to.

-john
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References: 
 >Recommended by Canon ??? (From: Paul Perez <email@hidden>)

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