Custom .icc profiles verses Epson provided profiles, and random spots on substrate
Custom .icc profiles verses Epson provided profiles, and random spots on substrate
- Subject: Custom .icc profiles verses Epson provided profiles, and random spots on substrate
- From: "Millers' Photography L.L.C" <email@hidden>
- Date: Sat, 31 Dec 2005 12:52:45 -0800
Can a custom paper/ink/printer .icc profile created with i1 Match
3.4, cause a problem that an Epson provided profile would not cause?
Printing note cards, 7 in x 10 in, on the Epson R2400, with custom
profile for this particular substrate gives astonishing results.
Client adores the reproductions.
However, sporadically, randomly, tiny round dots are laid down in
white areas. Magenta dots, gray dots. Some dots even touch each
other. I have watched the head go back and forth, a leave dots.
Not smudges, but dots, about 1/16 of an inch in diameter. One dot
is just a simple pinprick of a cyan dot.
They are not laid down as if a roller was damp with ink and repeating
a pattern.
The resulting product is not salable!
The first Epson support representative, in Canada, on the "bottom
level" told me, after having me run some tests while I was on the
phone with him, ink accumulates on the print head and then just drops
off. Hmmmmm. Never heard of this before. This was Thursday evening.
I also run the Epson Pro 9600 with matte black ink, the Epson R320,
and the Epson SC 980. I have never had ink accumulate on the head
and then suddenly just drop. The R2400 is run with matte black ink.
Back to the Epson provided printer profiles verses Custom profiles,
has anyone come across this event?
Friday morning a called Epson Customer Service and was transfered to
second level support, in Canada. This lady had me do some exercises
with the Epson R2400, plus she said she had never heard of ink
accumulating on the head and then just dropping off. She did see in
her file who I had spoken with the evening before, and did not
understand this "level one" response.
Another question, I have been printing these note cards with images
in layers. If the layers were flattened, would that make a difference?
Epson tech does emphasize they will not support, cannot support
custom .icc profiles.
Best Regards, Happy New Year
David B. Miller, Pharm. D., member
Millers' Photography L.L.C.
3809 Alabama Street
Bellingham, WA 98226
360 714 1345
email@hidden
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