[Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]
[Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]
- Subject: [Fwd: EyeOne Match3.6.2 crashes under OS X 10.5.5]
- From: Martin Jewiss <email@hidden>
- Date: Tue, 09 Dec 2008 10:42:55 +0000
- Envelope-to: email@hidden
- Organization: mpjdesign Ltd
Thanks everyone for helping with this problem.
The general thinking from people is that:
a) HP printer drivers may be conflicting with i1Match - I have removed all
of then but get the same crash.
b) There is a permissions problem - I have checked and repaired permissions
with Onyx and Disk Utility, nothing has changed. X-rite support have
suggested manually checking and changing permissions of the i1Match
Application Folder. I've done this (and set all folders inside to
Read/Write) but nothing has changed
c) To confirm questions that several people have asked, I only moved my
Account information from my old iBook to the MacBook. All applications were
installed fresh using the latest versions.
Extra Info:
I've been able to test my i1 Display and i1Match software on my parent's
iMac this morning (late 2007 model running 10.5.5). Everything works fine
which supports what most people are thinking, that the problem is with my OS.
X-rite support contacted me a second time this morning and have asked for my
crash logs. I'll post any info they send back because it may help others.
It's looking like the solution will be an Archive - Install or Erase -
Install of Leopard. So much for my weekend!
-------- Original Message --------
Subject: EyeOne Match3.6.2 crashes under OS X 10.5.5
Date: Mon, 08 Dec 2008 19:25:46 +0000
From: Martin Jewiss <email@hidden>
Reply-To: email@hidden
Organization: mpjdesign Ltd
To: email@hidden
Hi all
I'm really hoping someone can help, I'm sure this topic must have croppedup
before but I can only find a reference to i1 Match 3.4 here...
I've just bought a MacBook Pro and am trying to calibrate the laptop screen
and an external display using i1 Display2 amd i1 Match software. I have been
using this software and hardware combination for a year on my old iBook G4
which runs OS X 10.4.11
Symptoms:
1) i1 Match crashes at same point, just at end of the calibration process
and before saving the profile.
2) The software crashes whether running under the "Easy" or "Advanced" options.
3) The software crashes whether an external keyboard, tablet, hard drive and
screen are connected to the MBP or not.
4) The software crashes when calibrating either screen (external screen is a
LaCie Photon20vision II - calibrated many times with same software and
hardware running on an iBook G4)
5) The Crash Reporter shows exactly the same error every time. I have the
crash log saved an will post it if necessary and appropriate.
6) Software crashes when running under all user accounts, including freshly
created account and accounts migrated from my iBook.
Any help will be really appreciated and as I said, I can supply the Crash
Log if necessary.
--
Mpjdesign Ltd
web & graphic design in French & English :: conception web & graphique en
anglais & français
email@hidden :: +44 (0) 1227 713 181
http://www.mpjdesign.ltd.uk
Registered in England No 5058169
Registered Address: 41-43 William Street, Herne Bay, Kent CT6 5NT
::::::::::::::::::::::::::::::::::::::::::::::::::::::
Mpjdesign is a member of NewCréatif - the design and communication collective
Mpjdesign s'adhére à NewCréatif - la collective de communication et design
www.NewCreatif.com
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--
Mpjdesign Ltd
web & graphic design in French & English :: conception web & graphique en
anglais & français
email@hidden :: +44 (0) 1227 713 181
http://www.mpjdesign.ltd.uk
Registered in England No 5058169
Registered Address: 41-43 William Street, Herne Bay, Kent CT6 5NT
::::::::::::::::::::::::::::::::::::::::::::::::::::::
Mpjdesign is a member of NewCréatif - the design and communication collective
Mpjdesign s'adhére à NewCréatif - la collective de communication et design
www.NewCreatif.com
::::::::::::::::::::::::::::::::::::::::::::::::::::::
This e-mail is confidential and is intended for the use of the addressee
only. If you are not the intended recipient, please note that any use or
dissemination of this e-mail or any part of it is strictly prohibited. If
you receive this e-mail in error, please notify Mpjdesign Ltd immediately
using the contact details above and then delete this e-mail. Please note
that e-mail may be susceptible to data corruption, interception and
unauthorised amendment. Mpjdesign Ltd does not accept any liability for any
such corruption, interception, amendment or the consequences thereof.
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